Sales & Service Technician I

February 2, 2026

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Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. Sales & Service Technician I Job ID: SALES013717 Job Title: Sales & Service Technician I Location: 606 S MAUMEE STREET, TECUMSEH, MI 49286 Union: IBEW 1106 - CBA 032 Hiring Manager: David Kutz # of Openings: 1 Posting Dates: 1/12/2026-1/19/26 Wage Range: $22.17 - $39.47 per hour Summary Installs, maintains and/or repairs various types of central office equipment and associated apparatus; may also install or repair facilities outside the central office/pair gain units up to and including the customer provided equipment and frames; performs other related duties. General Duties Duties include, but are not limited to, the following: • Installs, maintains and repairs a variety of communications equipment, networks and systems such as digital and analog carrier and switching systems, microwave and associated equipment, trunking equipment, fiber optics systems, remote and pair gain units, voice and data equipment and services, and other related central office apparatus and cross connect frames. • While performing the voice and data functions may be required to install or identify and repair facilities outside the central office/pair gain units up to and including the Customer Provided Equipment (CPE) and frames. • Recognizes and pursues potential revenue producing opportunities. • Driving: Moderate • Travel Related: Moderate - Normally Within Headquarters • Tools and equipment used: • Various voltage and Current Measurement devices • Various Carrier and Fiber Multiplexer Transmission Test Equipment • Laptop Computer • Small Hand Tools • Protocol analyzers • May be required to perform additional duties and tasks as required by the Company. Basic Qualifications • Training in AC/DC, Basic Electronics and Digital Logic. An electronics technical degree or equivalent experience is preferred. Previous experience in a digital SPC office is desired. • Physical Requirements: This job requires climbing of ladders up to 15 feet; lifting up to 50 pounds frequently and 75 pounds infrequently; pushing, pulling, reaching, stooping, crawling; good color vision; and manual dexterity. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica. Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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