[Hiring] LPN Virtual Care Center @Cardiovascular Institute of the South

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Role Description

As a Licensed Practical Nurse (LPN) in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery.

  • Triage incoming calls to determine urgency and coordinate timely medical response
  • Accurately document patient complaints, symptoms, and actions taken in the electronic medical record (EMR)
  • Support risk management by maintaining precise clinical documentation
  • Communicate directly with providers about patient concerns and clinical status
  • Provide education to patients and families, ensuring understanding of care plans and instructions
  • Support the overall flow of clinic operations through scheduling, medication refills, and patient messaging

Qualifications

  • High school diploma required
  • Active LPN license issued by the Board of Nursing
  • Basic Life Support (BLS) certification required
  • Advanced Cardiovascular Life Support (ACLS) certification optional
  • Minimum of 2 years of LPN experience, or 1 year of cardiology LPN experience
  • Excellent communication and customer service skills
  • Familiarity with electronic medical record systems and clinical documentation

Benefits

  • Choice of three health insurance plans
  • Dental insurance coverage
  • Vision insurance coverage
  • 401(k) with company match and profit-sharing plan
  • Company-paid short-term and long-term disability coverage
  • Company-paid life insurance for you and your family
  • Access to company-provided training and educational resources
  • Eligibility for annual merit-based performance increases
  • Accrued General Purpose Time (GPT)
  • Eight company-paid holidays
  • Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
  • Complimentary Employee Assistance Program (EAP) for all employees and their dependents

Company Description

Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.

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