Selling Associate-Broadway Square Mall

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%3Cp%3E%3Cstrong%3EWho are we?%3C/strong%3E%3C/p%3E%0A%3Cp%3EVictoria’s Secret %26amp; Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS%26amp;Co comprises two market-leading brands — Victoria’s Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives.%3C/p%3E%0A%3Cp%3E%3Cstrong%3EOur Mission%3C/strong%3E%3C/p%3E%0A%3Cp%3EWe are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.%3C/p%3E%0A%3Cp%3E%3Cstrong%3EPosition Overview: Selling Associate%3C/strong%3E%3C/p%3E%0A%3Cp%3EThe Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.%3C/p%3E%0A%3Cp%3E%3Cstrong%3EWhat We Offer%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E40% Associate Discount%3C/li%3E%0A%3Cli%3EFree Mental Health (EAP) benefits for you and those who live with you%3C/li%3E%0A%3Cli%3EFree Product%3C/li%3E%0A%3Cli%3EFlexible Schedule%3C/li%3E%0A%3Cli%3ECompetitive Pay%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3EKey Responsibilities:%3C/strong%3E%3C/p%3E%0A%3Cp%3E%3Cem%3EWhen assigned to the sales floor:%3C/em%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EDrives store sales and growth by personally selling to customers%3C/li%3E%0A%3Cli%3EProactively engages with customers, reads cues and responds effectively%3C/li%3E%0A%3Cli%3EProvides customers with the perfect bra fit by asking effective questions%3C/li%3E%0A%3Cli%3EConverting returns, offers and other promotions into larger sales%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cem%3EWhen assigned to the cash wrap:%3C/em%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EDelivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale%3C/li%3E%0A%3Cli%3EReinforces customer buying decisions at checkout and encourages purchase of additional items%3C/li%3E%0A%3Cli%3ERecovers cash wrap selling zone and ”go-backs”%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cem%3EWhen assigned to processing and replenishment:%3C/em%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EProcesses merchandise to be floor ready and maintains back room and under stock to brand standards%3C/li%3E%0A%3Cli%3EReplenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase%3C/li%3E%0A%3Cli%3EAssists with other projects as needed including markdowns, re-tickets and the mark out of stock process%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cem%3EWhen assigned to floorset activity:%3C/em%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EExecutes floorset proficiently%3C/li%3E%0A%3Cli%3EUnderstands and adheres to brand standards%3C/li%3E%0A%3Cli%3EAssists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3EAll associate roles at Victoria’s Secret are responsible for:%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EDriving top line store sales results and growing the business through action and productivity%3C/li%3E%0A%3Cli%3EMaintaining a focus on bras as the premier product differentiator, to build loyalty and support our %22Best at Bras%22 culture%3C/li%3E%0A%3Cli%3EPreparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures%3C/li%3E%0A%3Cli%3ETaking initiative to recover and replenish merchandise, so it is available to sell%3C/li%3E%0A%3Cli%3EUnderstanding and adhering to visual merchandising brand standards%3C/li%3E%0A%3Cli%3EAssisting in housekeeping of sales floor and communicating maintenance issues%3C/li%3E%0A%3Cli%3EKeeping an awareness of, and building personal capability in, loss prevention%3C/li%3E%0A%3Cli%3EReinforcing store strategy to reduce shrink%3C/li%3E%0A%3Cli%3ESupporting all activities related to providing a safe working environment%3C/li%3E%0A%3Cli%3EUnderstanding and demonstrating Company values%3C/li%3E%0A%3Cli%3EBuilding loyalty through our Rewards Program%3C/li%3E%0A%3Cli%3EThis role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://careers.victoriassecret.com/en/about-us/benefits/%22%3EClick here %3C/a%3Efor benefit details related to this position.%3C/p%3Ebr ul liExhibits an authentic desire to exceed the customer’s expectations/li liProven ability to meet or exceed goals preferred/li liDemonstrates a sense of urgency/li liHas a healthy, competitive spirit, while maintaining a team focus/li liIs resilient and bounces back quickly from setbacks/li liPursues opportunities to take on more responsibility/li liSeeks out coaching from leaders and peers to improve productivity; leads own learning/li liSchedule flexibility that includes evenings, weekends, holidays, and non-business hours/li /ul pWe will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: a target="_blank" rel="noopener noreferrer" href="https://calcivilrights.ca.gov/wp-content/uploads/sites/32/2022/11/Fair-Chance-Act-FAQ_ENG.pdf"California Fair Chance Act/a, a target="_blank" rel="noopener noreferrer" href="https://bca.lacity.gov/Uploads/fciho/Ban the Box Poster - Private Employers, as of 8.23.18.pdf"Los Angeles Fair Chance Initiative for Hiring Ordinance/a, a target="_blank" rel="noopener noreferrer" href="https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf"Philadelphia Fair Chance Law/a, a target="_blank" rel="noopener noreferrer" href="https://www.sf.gov/information--fair-chance-ordinance"San Francisco Fair Chance Ordinance/a, a target="_blank" rel="noopener noreferrer" href="https://dcba.lacounty.gov/fairchance/"Los Angeles County Fair Chance Ordinance/a./p pAn equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States./p
%3Cp%3E%3Cstrong%3EWho are we?%3C/strong%3E%3C/p%3E%0A%3Cp%3EVictoria’s Secret %26amp; Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS%26amp;Co comprises two market-leading brands — Victoria’s Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives.%3C/p%3E%0A%3Cp%3E%3Cstrong%3EOur Mission%3C/strong%3E%3C/p%3E%0A%3Cp%3EWe are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.%3C/p%3E%0A%3Cp%3E%3Cstrong%3EPosition Overview: Selling Associate%3C/strong%3E%3C/p%3E%0A%3Cp%3EThe Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.%3C/p%3E%0A%3Cp%3E%3Cstrong%3EWhat We Offer%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E40% Associate Discount%3C/li%3E%0A%3Cli%3EFree Mental Health (EAP) benefits for you and those who live with you%3C/li%3E%0A%3Cli%3EFree Product%3C/li%3E%0A%3Cli%3EFlexible Schedule%3C/li%3E%0A%3Cli%3ECompetitive Pay%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3EKey Responsibilities:%3C/strong%3E%3C/p%3E%0A%3Cp%3E%3Cem%3EWhen assigned to the sales floor:%3C/em%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EDrives store sales and growth by personally selling to customers%3C/li%3E%0A%3Cli%3EProactively engages with customers, reads cues and responds effectively%3C/li%3E%0A%3Cli%3EProvides customers with the perfect bra fit by asking effective questions%3C/li%3E%0A%3Cli%3EConverting returns, offers and other promotions into larger sales%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cem%3EWhen assigned to the cash wrap:%3C/em%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EDelivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale%3C/li%3E%0A%3Cli%3EReinforces customer buying decisions at checkout and encourages purchase of additional items%3C/li%3E%0A%3Cli%3ERecovers cash wrap selling zone and ”go-backs”%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cem%3EWhen assigned to processing and replenishment:%3C/em%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EProcesses merchandise to be floor ready and maintains back room and under stock to brand standards%3C/li%3E%0A%3Cli%3EReplenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase%3C/li%3E%0A%3Cli%3EAssists with other projects as needed including markdowns, re-tickets and the mark out of stock process%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cem%3EWhen assigned to floorset activity:%3C/em%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EExecutes floorset proficiently%3C/li%3E%0A%3Cli%3EUnderstands and adheres to brand standards%3C/li%3E%0A%3Cli%3EAssists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3EAll associate roles at Victoria’s Secret are responsible for:%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EDriving top line store sales results and growing the business through action and productivity%3C/li%3E%0A%3Cli%3EMaintaining a focus on bras as the premier product differentiator, to build loyalty and support our %22Best at Bras%22 culture%3C/li%3E%0A%3Cli%3EPreparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures%3C/li%3E%0A%3Cli%3ETaking initiative to recover and replenish merchandise, so it is available to sell%3C/li%3E%0A%3Cli%3EUnderstanding and adhering to visual merchandising brand standards%3C/li%3E%0A%3Cli%3EAssisting in housekeeping of sales floor and communicating maintenance issues%3C/li%3E%0A%3Cli%3EKeeping an awareness of, and building personal capability in, loss prevention%3C/li%3E%0A%3Cli%3EReinforcing store strategy to reduce shrink%3C/li%3E%0A%3Cli%3ESupporting all activities related to providing a safe working environment%3C/li%3E%0A%3Cli%3EUnderstanding and demonstrating Company values%3C/li%3E%0A%3Cli%3EBuilding loyalty through our Rewards Program%3C/li%3E%0A%3Cli%3EThis role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://careers.victoriassecret.com/en/about-us/benefits/%22%3EClick here %3C/a%3Efor benefit details related to this position.%3C/p%3Ebr ul liExhibits an authentic desire to exceed the customer’s expectations/li liProven ability to meet or exceed goals preferred/li liDemonstrates a sense of urgency/li liHas a healthy, competitive spirit, while maintaining a team focus/li liIs resilient and bounces back quickly from setbacks/li liPursues opportunities to take on more responsibility/li liSeeks out coaching from leaders and peers to improve productivity; leads own learning/li liSchedule flexibility that includes evenings, weekends, holidays, and non-business hours/li /ul pWe will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: a target="_blank" rel="noopener noreferrer" href="https://calcivilrights.ca.gov/wp-content/uploads/sites/32/2022/11/Fair-Chance-Act-FAQ_ENG.pdf"California Fair Chance Act/a, a target="_blank" rel="noopener noreferrer" href="https://bca.lacity.gov/Uploads/fciho/Ban the Box Poster - Private Employers, as of 8.23.18.pdf"Los Angeles Fair Chance Initiative for Hiring Ordinance/a, a target="_blank" rel="noopener noreferrer" href="https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf"Philadelphia Fair Chance Law/a, a target="_blank" rel="noopener noreferrer" href="https://www.sf.gov/information--fair-chance-ordinance"San Francisco Fair Chance Ordinance/a, a target="_blank" rel="noopener noreferrer" href="https://dcba.lacounty.gov/fairchance/"Los Angeles County Fair Chance Ordinance/a./p pAn equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States./p
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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