Seasonal Call Center Representative

September 24, 2025

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Join Our Team This Holiday Season! Click [here](https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=144259&clientkey=CEE759137B5327A8A87225F3D1177585){rel="noopener noreferrer" target="_blank"} to apply! Position: Seasonal Call Center Representative Location: Downtown Grand Junction, Colorado Company: Enstrom Candies Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced, festive environment? If so, we'd love to have you on our team this holiday season! About The Role As a Seasonal Call Center Representative at Enstrom Candies, you'll be a key part of delivering the sweet experience our customers know and love. You'll assist callers with questions about our handcrafted confections, place gift orders, resolve order concerns, and ensure every interaction reflects our commitment to exceptional service. Whether it's by phone, email, or chat---you'll help spread holiday cheer, one happy customer at a time. What You'll Do <ul><li> Be the first point of contact for customers via phone, email, and live chat</li><li> Assist with product inquiries, order placement, delivery tracking, and more</li><li> Accurately enter orders and navigate multiple systems with ease</li><li> Resolve customer concerns with patience and professionalism</li><li> Stay informed about our products and promotions</li><li> Build lasting relationships with customers through outstanding service </li></ul>What You Bring <ul><li> Excellent communication and interpersonal skills</li><li> Strong multitasking and organizational abilities</li><li> Proficiency in MS Office (Word, Excel, Outlook)</li><li> Keyboarding 30+ WPM</li><li> A positive, adaptable attitude and a team-player mindset</li><li> At least 1 year of call center or customer service experience preferred</li><li> **High school diploma or GED required** </li></ul>** <ul><li> Must be 18+ and able to pass a background check** Training Details</li><li> Dates: September 15--26, 2025</li><li> Schedule: Monday--Friday, 9:00 AM -- 4:30 PM</li><li> Attendance: 100% attendance is mandatory for the entire training period. All </li></ul>training modules and the final exam must be completed with a score of 80% or higher to continue in the role. <ul><li> Hours After Training: Typical 22-25 hours per week until busy season hit usually by </li></ul>2nd week in November. Work Schedule <ul><li> October: </li></ul>Open Monday through Friday, 8:00 AM -- 5:00 PM. Scheduled hours: approximately 22--25 hours per week. <ul><li> November:</li><li>Starting Saturday, November 22: Open Saturdays.</li><li>Starting Monday, November 24: Our hours change to start at 7:00 AM.</li><li>Starting Sunday, November 30: Open Sundays from 12:00 PM -- 5:00 PM.</li><li>Closed Thanksgiving Day</li><li> December:</li><li>Starting Monday, December 1: Our Call Center expands to Peak Holiday Hours </li></ul>open MONDAY - SATURDAY 7:00 AM - 7:00 PM and SUNDAYS Noon - 5:00 PM <ul><li>Expanded hours will include work up to six days a week through Christmas.</li><li>Closed Christmas Day </li></ul>Why You'll Love Working Here <ul><li> Competitive Pay: $20--$22/hour + overtime opportunities</li><li> Bi-Weekly Paychecks</li><li> Fun & Festive Culture: Enjoy games, potlucks, and holiday cheer</li><li> Make a Difference: Help customers during the most wonderful time of the year </li></ul>Ready to make the holidays sweeter? Apply now and become part of a team that's as warm and welcoming as our world-famous toffee!

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