Hiring Manager: Hung Lee

Talent Acquisition Advisor: Snigdha Asthana

Job Code Level: MEP5

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AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText Business Network (OTBN) is a cloud-based platform that enables secure, compliant, and efficient collaboration across digital ecosystems of people, systems, and things. Our solutions simplify the complexities of B2B data exchange and deliver actionable insights that accelerate revenue, improve customer satisfaction, and drive operational excellence.

We are on a mission to turn information into secure action through digital knowledge workers-and we're looking for a Principal Product Manager to lead our strategic efforts in the Retail, Consumer Packaged Goods (CPG), and Brands verticals, including procurement, logistics, distribution and vendor payments with multi-tiered supplier networks for effective distribution across wholesale, retail, omnichannel, and direct-to-consumer channels.

This is a high-visibility, strategic role focused on shaping the future of supply chain collaboration and orchestration for Retail/CPG/Brands. You will lead the development of vertical-specific product strategies, working across OpenText's Business Network portfolio to deliver AI-first, cloud-native solutions that address the most pressing industry challenges-from fulfillment resilience and invoice compliance to partner onboarding and operational automation.

You'll be responsible for defining and driving product line vision, growth and investment strategy as well as execution across multiple solution sets, enabling our customers to build autonomous, resilient, and intelligent supply chains.

• Own the vertical strategy for Retail/CPG/Brands verticals across multiple product lines, aligning with and leveraging Business Network's broader portfolio and platform capabilities.
• Engage directly with customers on-site and at industry forums, conferences, and webinars to express thought leadership and assess industry challenges and opportunities
• Create, implement and manage Go-to-Market strategies for the Retail, CPG and Brands industries and serve as the Product Advocate for Sales, Solutions Consulting and Marketing teams to best position our product market fit and value propositions.
• Partner and collaborate with core product managers and cross-functional teams to define and deliver solutions that address industry-specific pain points such as digital twin integration, supplier onboarding, and compliance.
• Drive strategic investment planning, identifying opportunities for organic growth, AI-led innovation, and platform leverage.
• Evangelize the Retail/CPG/Brands verticals' vision internally and externally, influencing stakeholders across product, engineering, professional services, support, marketing, and sales.
• Shape product lifecycle execution, from ideation to delivery, starting with business values modeling to working in Agile methodologies to deliver.
• Conduct competitive analysis across solutions provider landscapes with the aim to highlight Business Network's inherent competitive advantage and assess critical functional gaps that may need to be filled.

• 5-7 years of product management experience in enterprise software, cloud platforms, or B2B ecosystems.
• 10+ years of experience in Retail, CPG, or Brands industry dynamics, supply chain operations, and digital transformation trends.
• Proven success in leading product strategy across multiple solution areas or portfolios.

• Strategic Thinking: Ability to define and execute long-term product vision aligned with industry trends and customer needs.
• Market Analysis: Strong skills in competitive research, customer discovery, and market segmentation.
• AI-First Mindset: Familiarity with GenAI, predictive AI, and agentic AI concepts, and how they apply to supply chain orchestration and automation.
• Technical Acumen: Solid understanding of cloud technologies, integration platforms (iPaaS, EDI), business process orchestration, and data management.
• Execution Excellence: Experience with business model canvas, roadmap planning/prioritization, Agile/Scrum, and aligned cross-functional collaboration.
• Customer-Centricity: Passion for solving real-world problems through empathetic design and impactful product experiences.

At OpenText, we don't just build software-we build solutions that matter. We're a global community driven by trust, character, and purpose. Join us to be part of a team that's innovating with intention, collaborating with impact, and driving meaningful change through B2B technology solutions that simplify the globally connected complexities of Retail/CPG/Brands verticals.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.