Scion Nonprofit Staffing has been engaged to conduct a search for a <strong>Patient Care Representative</strong> for a leading healthcare organization. <strong>This is a fully onsite position based in Irving, TX</strong>, offered as an open-ended contract opportunity.<br><br><strong>POSITION OVERVIEW:<br><br></strong>The<strong> Patient Care Representative</strong> will act as the first point of contact for patients, members, and providers, assisting with questions related to benefits, claims, eligibility, and account access. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced, high-volume environment. Successful candidates will bring customer service expertise and a commitment to providing compassionate, accurate, and timely support.<br><br><strong>PERKS:<br><br></strong><ul><li>Full-time, consistent weekday schedule (no weekends) </li><li>Collaborative, mission-driven healthcare environment </li><li>Valuable healthcare and insurance industry experience <br><br></li></ul><strong>RESPONSIBILITIES:<br><br></strong><ul><li>Provide front-line support to members and providers via phone and portal systems </li><li>Assist patients with navigating online systems, billing, and account access </li><li>Accurately document all interactions to ensure compliance and audit readiness </li><li>Manage a high volume of calls while maintaining professionalism and empathy <br><br></li></ul><strong>QUALIFICATIONS:<br><br></strong><ul><li>High School diploma or equivalent (required) </li><li>0–2 years of customer service experience, preferably in healthcare, insurance, or call center environments </li><li>Strong computer navigation and typing skills with high accuracy </li><li>Ability to multitask while maintaining attention to detail </li><li>Bilingual (English/Spanish) is a plus, but not required <br><br></li></ul><strong>COMPENSATION AND BENEFITS:<br><br></strong><ul><li>$18.70/hour pay rate </li><li>Monday–Friday, 8-hour shifts </li><li>Onsite in Irving, TX </li><li>Access to Scion’s benefits offerings for eligible contractors <br><br></li></ul><strong>HOW TO APPLY:</strong> For immediate consideration, please submit your resume here!<br><br>Scion Nonprofit Staffing is an award-winning national nonprofit recruitment and staffing specialist for nonprofit organizations, foundations, associations, and educational institutions! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals supporting incredible missions and programs. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire nonprofit recruiting, interim leadership placement, and temporary professional staffing.<br><br>We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm and our practices can be found online. Scion Nonprofit Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.<br><br>For opportunities located in a region that has enacted fair chance, arrest, or conviction based employment ordinances, Scion Nonprofit Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.