About the Role – Where Your Skills Make a Difference
GC Doors is expanding, and we’re looking for an exceptional Operations & Business Development Officer to help shape the next stage of our growth. This is an exciting opportunity, ideal for someone with strong organisational skills, a keen eye for detail, and a passion for delivering excellence. It’s perfect for those who enjoy variety, thrive on challenge, and take pride in ensuring every detail counts.
This is a fully remote role, offering flexibility and autonomy while staying connected to a collaborative and supportive team. Though remote, you’ll work closely with a close-knit team that values communication, trust, and shared success.
In this position, you’ll be the vital link between our clients, engineers, and suppliers, ensuring that every project runs smoothly from first enquiry to final installation. You’ll combine exceptional organisation with sound business insight, helping us deliver outstanding service while identifying new opportunities for growth.
In this role, you will:
Keep Operations Flowing Smoothly
Oversee the full lifecycle of jobs—from quotations and scheduling to completion. Coordinate engineers, suppliers, and clients to ensure every project runs efficiently, on time, and to the highest standard.
Deliver Excellent Client Service
Be the first point of contact for enquiries, maintaining clear communication and professionalism throughout each project. Keep clients informed, address queries promptly, and uphold the high level of service GC Doors is known for.
Drive Business Growth
Support business development by identifying potential new clients, conducting research, and helping to prepare professional proposals, guides, and outreach materials that reflect our brand and values.
Enhance Processes & Performance
Monitor performance across operations, highlight areas for improvement, and work with management to implement practical solutions that increase efficiency and client satisfaction.
About Us & Our Culture
At GC Doors, we specialise in the supply, installation, repair, and maintenance of premium windows and doors for both private and commercial clients across London. With a reputation built on quality, reliability, and craftsmanship, we take pride in transforming spaces through precision, care, and attention to detail.
At GC Doors, you are more than just a number — you are a valued member of our team. We are proud of our reputation for excellence, matched by our commitment to creating a positive, inclusive, and supportive workplace where everyone can thrive.
We value each team member’s expertise, encourage innovation, and celebrate great workmanship. Your skills will be recognised, your ideas welcomed, and your growth actively supported. We share knowledge openly, celebrate achievements — big or small — and work together to deliver exceptional results.
Our culture is built on integrity, collaboration, and respect, and we believe that when our people succeed, we succeed.
The Role
We’re looking for a proactive and organised Operations & Business Development Officer to play a key role in keeping our day-to-day operations running smoothly while supporting the company’s growth.
This is a varied role that combines operational coordination, client engagement, and performance improvement. You’ll manage work orders, quotations, and schedules, support business development activities, and help refine internal systems and processes to enhance efficiency and client satisfaction.
Key Responsibilities:
Operational Administration (50%)
- Prepare accurate quotations and manage the job lifecycle from quote to completion.
- Schedule and coordinate engineer diaries and ensure clear client communication.
- Monitor work orders, update logs and project documents, and manage supplier orders.
- Process invoices and maintain accurate CRM records.
Business Development & Client Engagement (25%)
- Research and identify potential clients and business opportunities.
- Initiate outreach and support lead conversion through excellent communication.
- Help develop proposals, guides, and marketing materials.
About You
We’re looking for someone who thrives in a fast-paced environment and enjoys balancing structure with initiative.
You’ll have:
- Proven experience in an administrative, operational, or business development role.
- Strong organisational and communication skills.
- Proficiency in CRM systems and Microsoft Office Suite.
- A proactive, detail-oriented, and solutions-focused approach.
Highly desirable:
- Experience in the glazing, construction, or manufacturing industries.
- Familiarity with quoting, scheduling, or project coordination processes.
Although this role is remote, we hold quarterly in-person team meetings in London, and you’ll be expected to attend these as part of maintaining strong team collaboration and connection.
Why Join GC Doors
When you join GC Doors, you join a company that values your expertise, supports your growth, and recognises the importance of balance. We’re committed to helping our people thrive — both professionally and personally.
Here’s what you can expect when you join us:
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Competitive pay, recognising your skills and experience.
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A fully remote role, offering flexibility and autonomy while staying connected to a supportive and collaborative team.
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All equipment provided, including a company laptop and access to modern digital tools to help you work efficiently.
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A variety of projects that broaden your skillset and keep each day engaging.
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A supportive and inclusive culture where your contribution is recognised, and your ideas are valued.
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Flexible working, so you can still be there for the things that really matter — such as childcare responsibilities or medical appointments.
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A Monday–Friday schedule — no weekend work, so your weekends remain your own.
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Join on a 1-year fixed-term contract, with the opportunity to become permanent after one year, as we continue to grow.
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Opportunities to progress and develop within an expanding business.
Application Process
Stage 1: Submit your CV and, if possible, include a personal statement (up to 1,500 words) addressing the essential criteria. Applications with a personal statement will be prioritised for review.
Stage 2: Shortlisted candidates will be invited to attend an interview and practical assessment.
Equality, Diversity and Inclusion
We welcome applications from all backgrounds, regardless of age, gender identity, ethnicity, sexual orientation, faith, or disability. We are committed to creating an inclusive workplace and will make reasonable adjustments throughout the recruitment process where needed.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: From £12.60 per hour
Expected hours: 36 per week
Benefits:
Application question(s):
- How many years of experience do you have in an administrative, operational, or business development role?
- Have you previously managed quotations, scheduling, or job orders in a client service or construction-related environment?
- Are you confident using digital tools such as Microsoft Office, CRM systems, and online communication platforms?
- Do you have a reliable home working setup, including a stable internet connection, that allows you to work effectively from home?
- Do you have previous experience working in the window and door industry (e.g. glazing, manufacturing, or installation)?
- Although this role is fully remote, we hold quarterly in-person team meetings in London. Can you confirm that you would be able to attend these meetings?
Work authorisation:
- United Kingdom (required)
Work Location: Remote
