Job Title: Operations and Administration Manager

Contract: Permanent

Hours: 35 hours (Monday to Friday)

Salary: £36,000 per annum

Location: Coram Campus, Bloomsbury, London, WC1N 1AZ, with occasional home working

Coram Voice, part of the Coram Group of charities, is looking for an experienced and enthusiastic Operations and Administration Manager to as part of the Managing Directors office support our work with children and young people in and leaving care. This is an exciting opportunity for a well-organised, self-motivated professional to manage our administrative systems and functions. You will manage a small team of administrators who provide national support to our services, ensure our operational and administrative processes are effective and streamlined and provide executive support to our Managing Director and Board of Trustees

The role will suit an experienced Operational and Administration Manager who is a great communicator, good at problem solving, who is systematic and comfortable with people at all levels of seniority including children and young people.

The post will have responsibility for ensuring the smooth running of our Head office.

Responsibilities :

• Lead on Coram Voice’s operational and administrative functions, assuming responsibility for the overall running of the London Office including health and safety, problem solving, liaison with estates etc
• Overseeing the coordination and supervision of tasks of the Administration team
• Provide day to day office management
• Ensure we remain compliant with legislative requirements including, but not limited to, Data Protection (GDPR) in relation to electronic and paper data retention
• Lead on the development of administrative processes to ensure the smooth running of our administrative processes
• Provide line management for the service administrators based at Head Office, apprentices, and others as required
• To provide comprehensive support to the Managing Director and Board of Trustees

Relationships :

Please refer to the Job Description and Person Specification for more detail on the role and what we are looking for in a candidate.

Benefits of working with us

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. These include:

• A highly competitive salary
• A matched pension scheme up to 5% of salary
• Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
• A suite of family-friendly policies
• Flexible working
• Cycle to work scheme
• Access to an Employee Assistance Programme

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Thursday 25th September 2025 at 12pm

Interview date: Tuesday 30th September 2025 at Coram Campus, London

Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other global majority backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team, we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Coram Voice Person Specification - Operations and Adminstration Manager 2025.pdf

Coram Voice Job Description - Operations and Administration Manager 2025.pdf

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