Moderation Exec

Other Jobs To Apply

No other job posts for this day.

Moderation Executive

Fanalysis - powered by passion

We’re building the go-to app for real football fans - a central home where trusted and passionate supporters can share their voices, insights, and emotions with clarity, cutting through punditry and the noise of fragmented social media

Founded by Michael McIntyre and Gary Neville, we’re already partnering with Sky Sports to amplify the perspectives of those who live and breathe the game, bringing authentic fan opinion to millions of viewers.

Having closed our seed round with personal backing from some of the world’s most exceptional venture investors, we’re now focused on building the team, app, and data platform that will power Fanalysis.

This is a thrilling opportunity to join our founding team and play a pivotal role in shaping the future of fan-powered football media.

The Role

We’re looking for a Moderation Executive to help keep the conversation on Fanalysis smart, respectful, and fan-first. You’ll be part of the team responsible for making sure our platform is a space where fans can be passionate without things turning toxic. This is a hands-on role where you’ll be reviewing user-generated content: comments, ratings, posts, and making fair, fast calls on what stays and what goes.

You’ll also help shape how we talk to users about our rules, support community growth, and keep our moderation tone firm but fair, the kind of ref everyone actually respects.

Responsibilities

  • Review fanalyst content to ensure it meets community guidelines

  • Flag or remove abusive, harmful, or inappropriate posts using internal tools and guidelines

  • Respond to reported content and help users understand the boundaries of the platform

  • Keep an eye on trends and hotspots across clubs to spot issues before they escalate

  • Support with drafting and updating moderation rules and community guidelines

  • Work with the product and community teams to improve the fan experience

  • Maintain a balance between free expression and safety - we’re passionate, not poisonous

  • Contribute to a respectful, welcoming environment for fans of all backgrounds

About you

  • Ideally you’ve got some experience in online moderation, community management or customer support

  • You’re passionate and knowledgeable about football and football culture and you know how quickly banter can turn into abuse

  • You’re calm under pressure and confident making judgement calls in grey areas

  • You’re comfortable using basic content management or moderation tools

  • You’re a clear communicator and can follow tone of voice guidelines to be a respectful voice of Fanalysis

  • You have a strong sense of fairness, empathy, and good instincts

  • Bonus if you’ve used AI or automation tools to support content moderation workflows

  • You’ll need to be flexible and occasionally available on evenings and weekends - football doesn’t stick to a 9–5, and neither do the fans.


We work a 40 hour week and your time will be split between the office in Soho and working from home. Some games that you’ll moderate will be in the evenings/weekends so flexibility is key.


Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...