Customer Service Supervisor

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<strong>B&M Retail are currently recruiting for a Customer Service Supervisor to join our team </strong><strong>in Transit Way Retail Park, Plymouth<strong>! </strong></strong><strong>This is a permanent, part time role working 20 hours per week, </strong><strong>and will require the flexibility to work shifts in the daytime, evenings and at weekends.<br><br></strong>We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown.<br><br>As an essential retailer, our stores are fast-paced and trade 7 days a week.<br><br><strong>As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!<br><br></strong><strong>You Will Also<br><br></strong><ul><li>Be passionate about delivering exceptional customer service</li><li>Ensure colleagues demonstrate the appropriate behaviours in the checkout area</li><li>Provide colleagues with the appropriate skills and knowledge</li><li>Be highly visible and approachable to customers and colleagues</li><li>Operate and deliver processes that ensure the store meets all legal requirements</li><li>Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability</li><li>Protect and safeguard the Company assets<br><br></li></ul><strong>Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! <br><br></strong><strong>It Is Essential That You Have The Following<br><br></strong><ul><li>Experience supervising/managing a small team, in a fast paced retail environment</li><li>Strong numerical and problem solving skills</li><li>A flexible approach and a ‘can do’ attitude</li><li>The ability to think on your feet<br><br></li></ul><strong>At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! For further information, please click </strong><strong>here<br><br></strong><strong>Our roles don’t tend to be around for long, so apply now to avoid disappointment!<br><br></strong><em>We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.</em>

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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