CUSTOMER SERVICE REPRESENTATIVES

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It's Time To Enjoy Where You Work.

Join us at the fastest growing insurance company in Idaho...

Career Opportunities

A career at Insure It All is challenging and satisfying. As insurance industry representatives, our team has an opportunity to meet the ever changing needs of our policyholders.


BENEFITS Dental Gym Membership Aflac ( discounts) Legal Shield ( discounts) 401K PTO Gym Membership

If you are interested in getting more information or would like to submit a resume, you are welcome to drop by our office, give us a call at (208) 522-3380 or email your resume to our Office Manager, Jeremy Jensen at Jeremy@coveryourstuff.com. We look forward to meeting you!


CUSTOMER SERVICE REPRESENTATIVES

If you appreciate excellent customer service and acknowledge the need to provide it, we are looking for you! Are you interested in the insurance industry or have been involved it in and would like to continue in a fulfilling environment? Come join our team in our beautiful new building. Responsibilities: Build and maintain current in-house book of business Cross-selling Service existing customers and assist with processing new applicants Administration duties including regulating a high volume of phone calls, faxing, scanning, typing, average computer knowledge Requirements: Currently hold or willing to obtain Property & Casualty licenses within 30 days of hire Customer focused Excellent phone presence Must be organized, able to multi-task and efficient Candidate must be self-motivated, reliable and have a positive attitude PC and typing skills, Excel, Word and Outlook Confident in ability to learn new programs You must be able to work Mon- Fri 8-5 Bilingual ( Spanish) preferred but not required

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...