Call Center Agent

Other Jobs To Apply

No other job posts for this day.

Company Overview:

Every opinion counts-and yours could help shape what comes next. At the heart of our platform is a simple idea: everyday voices deserve to be heard and rewarded. Through collaborations with research partners nationwide, we connect participants with paid studies that fit their lifestyle. Most opportunities are online, making it easy to join from anywhere.

Role and Responsibilities:

When you join, you'll be asked to:

  • Engage in market research through focus groups, testing sessions, or interviews.
  • Fill out surveys and join guided conversations on products, services, or experiences.
  • Provide early feedback on new concepts, apps, or tools before they hit the market.
  • Be punctual and prepared-logging in or arriving 10 minutes early is encouraged.

Required Skills and Experience:

  • Clear communication and the ability to stay on task.
  • Access to reliable internet and a device with a camera.
  • Open to all-no prior experience needed to qualify.

Preferred Qualifications:

  • Comfort with speaking in a group or one-on-one setting.
  • Curiosity about how products are built, marketed, or improved.
  • Availability to take part in multiple sessions over time for bonus earnings.

Compensation and Benefits:

  • Earn between $75 and $150 for most sessions lasting around an hour.
  • High-paying projects may offer $300 to $750, depending on duration and format.
  • Remote and on-site opportunities available depending on the study.
  • Flexible schedule-choose which studies work best for you.
  • Try new products before they’re released and get free samples.

Salary: Up to $750 per week

About Apex Focus Group:

Apex Focus Group connects real people with real research. We work with brands and agencies to gather authentic feedback that guides product development, marketing strategy, and more. Our mission is simple: help people earn while their voices help shape the future.

FAQ's

What skills are needed to work at Apexfocusgroup?

Must have strong analytical and planning skills with keen attention to detail and meticulous data entry skills. Strong customer and patient focus with a clear understanding of HIPAA requirements.

What is a Focus Group in customer service?

A focus group is a face-to-face meeting with a sampling of customers that helps you learn about their needs and perspectives. Focus groups also enable your customers to find out more about your company. Focus groups are not a substitute for understanding market problems, but they can supplement the process.

What is apex focus group company?

We help connect anyone who likes to get paid for providing their opinion with market research opportunities. Industry Market Research. Company size 11-50 employees. Headquarters Marietta, Georgia.

Do you need experience to work in customer service?

This role requires strong communication skills, patience, problem-solving abilities, and a customer-centric mindset. Even without direct experience, you can demonstrate these qualities through other aspects of your life, such as volunteer work, extracurricular activities, or previous jobs in unrelated fields.

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...