Business Operations Analyst

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Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need-to-achieve to join our team as we embark on the next chapter of our story.

Department Summary

The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.


Job Duties and Responsibilities

Key Responsibilities:
  • Develop recommendations for continuous improvement for field management, executives, and partners
  • Assess business operations and analyze upstream changes’ impacts on operations
  • Conduct data analysis to enhance efficiency, customer experience, and quality
  • Solve problems and meet goals with critical thinking and innovative approaches
  • Foster engagement and excitement around initiatives during presentations
  • Provide reports and updates to executives and partners across sites
This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.

Skills, Experience and Requirements

Education and Experience:
  • Bachelor's degree (B.A.) from four-year college or university
  • 1-3 years of experience; or equivalent combination of education and experience
Skills:
  • Excellent verbal and written communication skills and the ability to communicate complex data clearly and concisely to executives
  • Experience manipulating large datasets in a business environment required
  • Experience translating data to actionable insights required
  • Advanced knowledge of Microsoft Office or Google Suite, including high level formulas and linking of files
  • Embrace the Adventure; Willing to take risks, try innovative approaches, being adaptable to change, and learn from failures
  • Demonstrate Curiosity; Strong desire to learn and add value to all aspects of the Dish business

Visa sponsorship not available for this role


Salary Ranges

Compensation: $63,150.00/Year - $80,000.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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